You can easily track shipments on Shipturtle using our integrated tracking APIs once you generate the shipping label.
Note: Shipturtle does not manage tracking statuses if shipping labels are generated outside Shipturtle.
Refer to: Generate Shipping Labels
Understanding Various Shipment Tracking Statuses
Once a label is created, a shipment progresses through various stages. Here are the shipment statuses in Shipturtle and their meanings:
1. Pending: Awaiting shipment creation or tracking information.
2. Label created: Shipping label created, package awaiting pickup from the carrier.
3. In Transit: Shipment picked up by the carrier and in transit.
4. Out for Delivery: Shipment is on the last leg of its journey and out for delivery.
5. Failed Attempt: Carrier attempted to deliver but failed, will retry again.
6. Delivered: Shipment was successfully delivered to the customer.
7. Returning: The shipment could not be delivered and is returning to origin.
8. Returned: The shipment could not be delivered and has returned to origin.
9. Delivery Exception: Any delivery exception.
10. Expired: Shipping label expired or no tracking info received within 30 days.
11. Auto Tracking U/A: Auto tracking is unavailable for the selected shipping partner.
Retrieving tracking status from the shipping partner
Refer to: Retrieving tracking status
Add a tracking page to your website
Allow your customers to view their order's tracking status.
Refer to: Add tracking page.