Skip to main content
All CollectionsOrders
Edit and cancel orders
Edit and cancel orders

Learn how user can edit and cancel orders.

Y
Written by Yash J
Updated over 4 months ago

When an order is cancelled on Shopify, Shipturtle will automatically move that order to the Cancelled tab.

If a vendor cancels an order from their Shipturtle dashboard, the order will move to the Cancelled tab in Shipturtle, but it will not be cancelled on Shopify.

If a label is generated and an order is edited on Shopify, then the user will have to cancel the order and regenerate the shipping label.

Did this answer your question?