Skip to main content
All CollectionsOrders
Introduction to Order
Introduction to Order

Everything about orders

Y
Written by Yash J
Updated over 4 months ago

Shipturtle offers a robust order management system tailored for multi-vendor marketplaces. It syncs orders received from the storefront and splits them by vendor. In the merchant dashboard, orders are displayed by vendor, while each vendor sees their orders in their dashboard.

For product marketplaces

Shipturtle integrates with over 200 shippers, allowing marketplace merchants to use their preferred shipping partners. If integrated, Shipturtle provides end-to-end tracking for all orders and updates the live tracking status to keep merchants, vendors, and buyers informed.

For appointment booking and rental marketplaces

Shipturtle has an optional appointment and rental booking add-on that allows marketplaces to list services and rental products that can be booked by customers for a specific timeframe.

Refer to:

Order splitting as per vendor

When an order is placed on the marketplace website, Shipturtle splits the order and attributes it to the vendors included in the order.

Navigating the orders page

Understand the different elements on the order page.

Fulfill orders with physical products

Process orders with physical products individually. Generate shipping labels and invoices.

Excel export for orders

Export orders in Excel files.

Fulfill orders with digital products

If you have a digital products marketplace, worry not. Shipturtle allows you to fulfill digital orders with just a click of a button.

Manage returns for physical products

The customer return add-on enables customers to request order returns directly from your website and allows you to process these return requests.

Manage orders in bulk

Process large amounts of orders by bulk assigning shippers, and warehouses, generating labels and invoices.

Edit and Cancel orders

Learn how canceling and editing orders on Shopify reflect on Shipturtle.

Review order settings

Manage how vendors view and process their respective orders.

Did this answer your question?