There are 3 ways to reset and recover merchant/vendor passwords:
Change password from the app (merchant/vendor)
Merchants and vendors can change their existing password to a new password directly from the application.
Steps:
Click on Avtar on the top right corner> Click on change password> Add new password> Save.
Change password from the login page (merchant/vendor)
Forgot password? Worry not, change the password from the login page.
Steps:
Click on "Forgot Password?" > Enter your username or registered email.
Users will receive the "Reset Password" email where they can create a new password.
Change vendor/user password from the merchant's dashboard (merchants)
If a vendor or staff user forgets their password, they can ask the merchant to change it for them.
Steps:
Go to Settings> User and Permission>All Users and Permissions> Search for the User> Click on "Change Password" in Actions.
Create a new password.