The 'Make an Offer' feature in Shipturtle allows buyers to negotiate product prices directly with sellers, offering a more flexible and dynamic purchasing experience. This article provides a detailed overview of how the functionality works for buyers, sellers, and merchants/admins. If you're interested in integrating this feature for your marketplace then please contact us at [email protected].
1. How the 'Make an Offer' Feature Works
For Buyers:
Buyers can make an offer on a product by proposing a price they are willing to pay.
Once the offer is submitted, the seller is notified and can choose to approve, reject, or counter the offer.
Buyers will receive a notification (via email) when the seller responds to their offer.
For Sellers:
When a buyer makes an offer, the seller receives a notification email detailing:
The product for which the offer was made.
The buyer’s proposed price.
Sellers can take one of the following actions:
Approve the offer – The product will be sold at the agreed price.
Reject the offer – No further action is taken, and the buyer is informed that the offer was declined.
Counter the offer – The seller can propose a new price, giving the buyer a chance to accept or negotiate further.
Depending on the seller’s action, the buyer will receive a corresponding notification.
2. Role of Merchants/Admins
Merchants or admins can monitor all offers made on the platform.
They have the authority to:
Approve offers on behalf of the seller.
Reject offers if necessary.
Counter offers by suggesting a different price.
This oversight ensures a smooth negotiation process and helps maintain the integrity of the marketplace.
3. Notifications and Communication
Notifications play a crucial role in the 'Make an Offer' process:
Sellers receive instant email alerts when a buyer makes an offer.
Buyers are notified when the seller takes action on their offer (approve, reject, or counter).
Clear communication ensures that both parties are updated throughout the negotiation process, enhancing user engagement and satisfaction.
4. Benefits of the 'Make an Offer' Feature
Increased Flexibility: Buyers can negotiate prices, leading to better deals and improved customer satisfaction.
Better Conversion Rates: Sellers can convert hesitant buyers by engaging in price negotiations.
Marketplace Control: Admins have visibility and control over the negotiation process, ensuring a fair and transparent environment for both buyers and sellers.
Conclusion
The 'Make an Offer' feature in Shipturtle is a powerful tool for enhancing buyer-seller interactions. By allowing price negotiations, it adds flexibility to the marketplace, encourages higher engagement, and improves conversion rates. With clear notifications and admin oversight, the process is streamlined and user-friendly, benefiting all stakeholders involved.